Ticket Refunds

All sales are final. If an artist cancels an appearance, Opening Nights will make every effort to substitute that performance with a comparable artist or reschedule the performance for a later date. Patrons will have their tickets refunded and will be informed of options to purchase tickets for the rescheduled date, if available.

Service and delivery fees are non-refundable.

Opening Nights will not cancel performances or refund tickets because of inclement weather. An artist may choose to cancel or reschedule a performance if weather prevents the artist’s arrival in Tallahassee, but that decision rests with the artist and not with Opening Nights.

Tickets are a revocable license and may be taken up and admission refused upon refunding the purchase price. The holder of tickets agrees not to engage in photography or reproduction in any form of the event for which tickets are issued. Violation of the foregoing will automatically terminate the license. Any processing charges paid on tickets are NONREFUNDABLE in the case of cancellation of the event.

Tickets will not be taken back for refund unless an event is cancelled or rescheduled.

Service and Delivery Fees

There is a $3-per-ticket service fee applied to all phone and walk-up orders, including tickets purchased at the venue immediately before the performance. There is a $1-per-ticket service fee applied to online orders.

Service and delivery fees are waived for Opening Nights’ sponsors and members at the Producer’s Circle, Partner and Friend and Associate levels as a part of their Concierge Ticketing Service benefit.

There is an additional $5-per-order service fee for mail delivery.

Service and delivery fees are never refundable.

Lost or Misplaced Tickets

Lost or misplaced tickets may be reprinted. Contact the FSU Fine Arts Ticket Office by phone at 850-644-6500 or via email at tickets@fsu.edu to obtain duplicate tickets. There is a $1-per-ticket service fee for reprinted tickets.

Latecomers

Patrons are encouraged to arrive 30 minutes prior to the scheduled performance start time to manage parking, ticketing, will call, etc.

Late seating is not guaranteed. Latecomers to events will be seated at the discretion of the Opening Nights staff and in accordance with the artist’s preference.

Photography Release

Ticket holder grants permission to use the holder’s image or likeness in connection with any photograph, video or other recording means for transmission, broadcast or promotional use on any media.

Children and Families

Opening Nights offers many performances enjoyable for audiences of all ages. Children attending events must be able to sit quietly in their own seats throughout the performance. Those that are unable to do so, along with the adult accompanying them, may be asked by an usher to leave the performance. Every person regardless of age is required to have a ticket. No babes in arms are allowed.

Food and Beverage

Opening Nights venues prohibit food and beverages in the performance unless otherwise noted. However, cash bars are offered at many performances in the lobby one-hour prior to the published start time. Be sure to check openingnights.fsu.edu and pre-performance emails for more information.

Pursuant to s. 817.36, Florida Statutes, tickets may not be resold for more than $1.00 over the original admission price.